curatum.aiUse Cases
AI for E-Commerce
Online shoppers want answers before they buy. Curatum.ai answers delivery, returns and product questions in chat on your store, and drafts email replies to them, using your policies and product pages.
The problem
Pre-sale questions go unanswered and carts get abandoned
Support tickets pile up on delivery and returns queries
Shoppers bounce when they cannot get a quick answer
How Curatum.ai helps
Answer before they bounce
The Chat Bot handles delivery, returns and sizing questions on the product page, the moment they are asked.
Trained on your policies
Imports your shipping, returns and FAQ pages, so answers match your store and do not make promises you have not made.
Clear your inbox
The Email Agent drafts replies to repetitive order questions, so your team focuses on the ones that need a human.
Other kinds of business