curatum.aiAI email replies and website chat for orthodontic practices.
Most orthodontic enquiries ask the same few things: is it right for me, what does it cost, can I spread the payments and do I need a referral. Curatum.ai drafts those replies with your fees, finance options and consultation process, and leaves the clinical assessment to the orthodontist.
- Drafts only. It never sends for you
- Never touches your own drafts
- Gmail, Outlook, Microsoft 365, iCloud and any IMAP inbox
- Your data stays private to your account
The emails you get every week.
You choose which of these get a drafted reply. Everything else stays in your inbox untouched.
Treatment enquiries
“Is Invisalign suitable for adults?” “What’s the difference between clear aligners and fixed braces?”
Costs and finance
“How much are braces, and can I pay monthly?”
Referrals
“My dentist said I should see an orthodontist. Do I need a referral letter?”
Existing patients
“My retainer has cracked, how do I get a new one?” “Can I move my adjustment appointment?”
Parents
“My son is 12. Is it too early to start treatment?”
An email in, a reply ready to send.
The draft uses the business’s own prices and policies, in its own tone, and leaves the judgement calls to a person.
Braces for an adult?
Hello, I’m 34 and I’ve always been self-conscious about my crooked bottom teeth. Am I too old for braces? I’d prefer something not too visible, and I’d need to pay monthly.
Laura
Hi Laura,
Thanks for getting in touch, and you are definitely not too old. Around a third of the people we treat are adults.
For less visible options we offer clear aligners and tooth-coloured fixed braces. Which suits you best depends on your teeth, so the first step is a consultation with the orthodontist, which is £50 and includes a 3D scan.
Treatment can be spread over up to 24 months at 0% interest. If you let me know a couple of days that work for you, I will check availability.
Best wishes, Tom Riverside Orthodontics
Fictional practice and figures. The share of adult patients, treatment options, consultation fee and finance terms come from the practice’s own information. The choice of treatment is left to the orthodontist.
Answers visitors while you work.
Fictional practice. Treatment length depends on the patient, so the Chat Bot leaves it to the consultation instead of guessing.
More about the Chat BotGuard rails for orthodontic practices.
The AI drafts and a person sends. These limits keep the drafts inside what your business would say.
Assessment stays clinical
Drafts explain the options you offer and point to a consultation. Clinical advice from past replies is never learned.
Quotes stay personal
A treatment price quoted to one patient after their consultation is never reused for anyone else.
Every email is checked
Replies wait in Drafts until someone at the practice sends them.
Referral partners remembered
If you refer patients elsewhere, for example for extractions or X-rays, and say so in your replies, drafts can learn where you send people.
Rules you can set in plain English.
Write standing instructions once and every draft follows them. Some examples:
Practices often tell patients things that never make it onto the website, such as which clinic handles their extractions, or that the consultation fee comes off the treatment price. When those appear in your sent replies, Curatum.ai learns them for future drafts.
- Always offer a consultation rather than estimating treatment length.
- Mention 0% finance whenever someone asks about cost.
- For broken braces or a lost retainer, put the emergency contact details first.
- Never draft replies to automated call summaries from our phone system.
The features that matter most here.
Learns from your edits
Compares its drafts with what you sent. Repeated edits become rules, and things you tell customers become knowledge.
Read more →Choose what gets a reply
Sorts your inbox into types and drafts only for the ones you tick. House rules handle the exceptions.
Read more →Human in the loop
Drafts only. You read, edit and send every email, and you can see and change everything it learns.
Read more →Questions from orthodontic practices.
Can it book appointments into my diary?
Not yet. Curatum.ai does not connect to booking or practice management software. Drafts can share your booking link, ask for preferred times or ask the customer to call, and you confirm the booking yourself.
Will it tell patients whether they are suitable for treatment?
No. Drafts explain the treatments you offer and invite the patient to a consultation. Suitability is left to the orthodontist.
Can it handle replies from parents and adult patients differently?
Drafts respond to what each email asks. House rules can add anything specific, such as always mentioning the age you start assessing children.
Does it work alongside an AI phone receptionist?
Yes. If your phone system emails call summaries to the practice inbox, a house rule can stop Curatum.ai drafting replies to them.
Try it on your practice’s inbox.
Start a free month and see drafts written from your own website and sent mail.