curatum.aiAI writes the draft. A person sends it.
We believe in keeping a human in the loop. Curatum.ai writes the first draft of each reply, and a person reads it, changes what they want and presses send. Quotes, promises and sensitive replies stay with you.
Step by step.
- 1
The AI drafts
A reply is written using your website, your tone and your house rules, then saved to your Drafts folder.
- 2
You review
Read it in your normal inbox. Edit anything, or re-draft it with a quick instruction.
- 3
You send
Nothing reaches a customer until you press send. Curatum.ai has no way to send email for you.
- 4
It learns from you
What you changed shapes future drafts, and you can see and change everything it learns.
What you get.
Judgement stays with you
What to promise, what to charge and how to handle an upset customer are decisions for a person, so the draft leaves them to you.
Your drafts untouched
It never edits or deletes a draft you wrote yourself.
Learning you can see
Every learned rule and fact is listed in your knowledge base, with a weekly email of anything new.
Chat is held to stricter rules
Website chat replies go straight to visitors, so chat only uses information you added or approved, and hands visitors to your team when they ask for a person.
Common questions.
Why not send replies automatically?
Because the cost of a wrong email in your name is much higher than the few seconds it takes to check a ready-written draft. You know your customers, and some replies need judgement.
Is the website chat human-reviewed?
No. Chat replies go straight to visitors, which is why the Chat Bot only answers from information you have added or approved, and offers to pass anything else to your team.
Works well with.
Learns from your edits
Compares its drafts with what you sent. Repeated edits become rules, and things you tell customers become knowledge.
Read more →Choose what gets a reply
Sorts your inbox into types and drafts only for the ones you tick. House rules handle the exceptions.
Read more →Works with Gmail and Outlook
Drafts appear in the Drafts folder of the inbox you already use. No plugin, no new app.
Read more →Get your inbox answered.
Connect an inbox or add the Chat Bot to your site. Setup takes minutes.